FAQs

Q?Does Platinum Chauffeur Drive only operate in Auckland?
A.

We operate throughout New Zealand and with our global affiliation we can book your luxury transportation anywhere in the world.

Q?If travelling with children do you have car seats available?
A.

We offer three types of car seats depending on the child’s age at a small additional charge.

Q?How do I pay for my transfer?
A.

We set up an account and payment can be made via credit card or direct debit.

Q?How do I know my booking is confirmed?
A.

Our client services manager will send you or your contact an email confirmation with all the booking details.

Q?Can you recommend sights and destinations?
A.

Itineraries can be tailored to suit your individual requirements. Our chauffeurs have a wealth of local knowledge to share with the client if they wish.

Q?Do you have any amenities in the cars?
A.

The daily newspaper, latest financial and lifestyle magazines, mints and complimentary bottled mineral water are offered to clients. We also have ponchos, umbrellas, tissues and pens for clients convenience.

Q?Can you source other models of cars?
A.

Depending on availability we can source other brands, models and colours of cars on request.

Q?Can you make additional bookings during my stay in New Zealand?
A.

Our PCD Concierge allows us to offer an additional service for our clients above and beyond most limousine companies in New Zealand. With our affiliations we know the best of the best!